BCCG Training has a new website! ✨   You may have noticed our website looks a bit different. We've refreshed our look and feel, but everything still works the same, with the same great people, and great courses too. Learn more on our blog.

BCCG Training

Workplace Communication & Behaviour Course

Behaviour Change

Trusted & Reviewed

4.7 / 5.0 |

score based on 40,470 total reviews.

This Workplace Communication & Behaviour Course learning outcomes include; Understand active listening skills, manipulate situations with a range of behaviour techniques, using social influencing theories with interactive scenarios.
Learn more.

Level 3
CPD

Key-points of BCCG Training

  • Comply with UK Legislation

  • No Contracts

  • 10+ Years Experience

  • Online Self-Paced Training

  • Specialised Business Features

Pricing

£48 for Teams and Individuals
Discounts

27% off for Business & Groups

75% off for Agency & Enterprise

Learn more

Bulk Pricing Explained

Organisations, Groups and Businesses training 25 or more people with this course pay £35 per person.

Larger orders from Agencies & Enterprises, training 100 or more people with this course, only pay £12 per person.

These bulk discounts are automatically applied at checkout for your convenience.

Why choose BCCG Training?
“Very easy to use, easy to login, explained well. I thought it is good that I can log in at any time and carry on with my training.”
- octavia v -
1 of 86, out-of 40,470 Reviews
Any device
Learn Anywhere
Anytime
Workplace Communication & Behaviour Course Menu
Showing 10 of the 12 included eLearning lessons in this course. The whole course takes on average 1 hours, 7 minutes

A prelude and opening statements of the core subject material.

Understand the use of effective communication techniques to gain improved commitment from employees as well as support, co-operation and the benefits of encouraging listening.

Understand this fundamental communication skill and the reflective techniques used in counselling, training, and conflict resolution.

Learn about changing behaviour by working through our interactive communication scenarios and receive guidance on your choices.

Understand how to properly plan for each encounter with a colleague by preparing your conversations before they happen using the active listening toolbox.

Learn about changing behaviour by working through our interactive communication scenarios and receive guidance on your choices.

Understand the key aspects of social influencing, willingness to listen, worth of respect and non-threatening actions and how to implement them in your communication.

Learn about personality types and understand their character traits.

Learn about changing behaviour by working through our interactive communication scenarios and receive guidance on your choices.

Learn about third party influencing and how to use this to change individuals behaviour within the workplace.

Learn about changing behaviour by working through our interactive communication scenarios and receive guidance on your choices.

All trainees receive a globally recognized & subject informative Certificate of Completion as proof of successfully completing the training. Certificates are permanently stored in your account, always accessible online, and downloadable in PDF format too.

Customise This Course
About this course
Level 3
CPD
Workplace Communication & Behaviour Course

This online course includes all of the 12 lessons above. It is designed to develop the trainees Workplace Communication & Behaviour skills for health and safety compliance in the workplace, providing valuable real-world learning outcomes at a high speed. It's used by individuals, groups and businesses to train their workforce across industries including , among others.

Provided by BCCG Training based in UK, it's accessible at anytime online from an internet connected device at work or home, such as a computer, tablet or smart phone. Teams have access to a highly rated LMS and all successfully completing trainees achieve a Certificate of Completion.

BCCG Training

Behaviour Change eLearning

Learn how to effectively change people's behaviour at work, this Behaviour Change course uses a range of health & Safety based workplace scenarios, and focuses on how a change in behaviour may be influenced using a tool kit of methods, including the 'Stepping Stones to Behavioural Change'. We focus on a subject close to our heart, the key issues of Compliance, Commitment and Trust, and how to obtain them.

This course considers the impact of creating trust within the workforce and how it can impact areas such as the health and safety culture within an organisation, and how someone with responsibility such as a Health & Safety Professional may take a considered approach to effective communication in order to effectively achieve their goals.

During this online training course we introduce you to a fictitious company, a retail distribution organisation centred around a warehouse and office premises, employing approximately 40 people. You will assume the role of the new Health & Safety Manager within the company; Peter Jones.

As part of this course you will interact with individuals within each scenario in order to identify and demonstrate your ability to use, and understand the benefits of Active Listening Skills.

These scenarios demonstrate a new Health & Safety Manager dealing with first encounters, but you can apply the principles to your own circumstances.

Course Tags: risk, behaviour, change, safety, health, influence, positive, culture, compliance, commitment, trust, crisis, customer service, active listening, establishing authority, level 3, sales, business, cpd,

Courses related to the Workplace Communication & Behaviour Course
and recommended by BCCG Training
Health & Safety For Managers
Health & Safety Management Course
Level 3, CPD, Award, Popular · 2 HOURS 42 MINS

Advanced management, 5 Steps to Risk Assessment (INDG163), HSG65 and case law to define principles including absolute, practicable, reasonably practicable and reasonable. Risk management including; COSHH, fire risk, hazards, control of contractors, accident management, legionella and gas service maintenance amongst other modules.

Boardroom Briefing
Health & Safety for Boardroom Directors Course
Level 3, CPD, Award · 36 MINS

Essential reading for Company Directors and Trustees about corporate responsibility, the Duty of Care legislation, liability, the Turnbull Report and enforcement.

Mental Well Being At Work
Mental Health at Work Course
Level 3, CPD · 52 MINS

Understand mental health, interventions and presenteeism. Learn how to address early warning signs and returning to work, in addition how it impacts the business and the individual.